Guest speaker PayPal Innovate Oct 26th 2010
Developing the Customer Experience
Developing the customer experience is about not forgetting about customers/people while you’re in the world of code. See a demo of how GoSqueesh.com uses the PayPal API to automate information the customer already has against a PayPal account while still permitting updates. And Marsha Collier will be talking about the importance about not forgetting the customer and that there are some things that just can’t be coded to ensure the customer has a good experience.
Speaker:
Steven Cooper, Katmatcreations; Marsha Collier, Author & Social Media Expert